Terms and Conditions

Delivery Policy: Ms B's Flower Gallery

At Ms B's Flower Gallery we aim to provide convenient and reliable delivery services to ensure that your floral arrangements arrive fresh and beautiful at their intended destination. Please review our delivery policy outlined below:

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1. Delivery Areas and Times:

   • We offer delivery services to the towns listed below.

   • Deliveries are scheduled during our business hours, from 10:00 am to 5:00 pm, Monday through Saturday.

   • Same-day delivery is available for orders placed before 1:00 pm on weekdays and by 12:00 pm on Saturdays. Orders received after these times will be delivered on the following business day.

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2. Delivery Charges:

   • Delivery charges are a general fee of $9.95. An additional fee will be charged for orders going outside the listed areas

   • The delivery fee will be indicated during the checkout process.

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3. Recipient Availability:

   • Please ensure to provide a contact number for the recipient. We will reach out to them before delivery to confirm their availability.

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4. Delivery Instructions:

   • Customers can provide specific delivery instructions during the checkout process, such as preferred delivery times or special delivery requirements.

   • We will do our best to accommodate these instructions; however, we cannot guarantee specific delivery times, especially during peak periods such as holidays.

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5. Delivery Confirmation:

   • Once the floral arrangement has been successfully delivered, we will send a delivery confirmation email or SMS to the sender, providing peace of mind that the gift has been received.

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6. Delivery to Hospitals, Businesses, and Events:

   • For deliveries to hospitals, businesses, or events, please provide the recipient's full name, department, room number, or event location to ensure timely delivery.

   • Please note that deliveries to hospitals or businesses may be subject to additional security procedures or restrictions, which could affect delivery times.

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7. Delivery During Peak Seasons:

   • During peak seasons such as Valentine's Day, Mother's Day, and Christmas, we recommend placing orders well in advance to ensure availability and timely delivery.

   • Delivery times may be extended during peak seasons due to high demand, so we encourage customers to plan accordingly.

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8. Quality Assurance:

   • We take great care to ensure that all floral arrangements are prepared and delivered with the utmost attention to detail and quality.

   • In the rare event that you are dissatisfied with your delivery, please contact us immediately, and we will work to resolve the issue promptly.

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9. Delivery Exceptions:

   • We reserve the right to refuse or reschedule deliveries in cases of extreme weather conditions, natural disasters, or circumstances beyond our control that may jeopardize the safety of our delivery personnel or the quality of our products.

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By placing an order with Ms B's Flower Gallery you are indicating that you agree to abide by the terms and conditions outlined in this delivery policy. If you have any questions or require further assistance regarding our delivery services, please don't hesitate to contact us. Thank you for choosing Ms B's Flower Gallery for your floral needs!

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